Upflo

Upflo is a versatile backend library, developed in TypeScript. It offers functionalities that simplify and automate many common and repeatable tasks, including managing HelpDesk tickets, managing contacts, and email sending. This allows developers to focus on creating solutions that deliver outstanding customer experiences and improve marketing efficiency.

Features:

1. Contacts: Provides functionality to manipulate contact data in your database such as creating, updating, retrieving, and deleting contacts.
2. Help Desk: Provides a simple and efficient mechanism to manage helpdesk tickets ranging from creating, updating, deleting, to comprehensive listing functionalities.
3. Email: Helps you to integrate with email provider Mailgun for seamless transmission of information to your contact list.
4. Workflows: Helps you create, manage, and execute workflows.

How to install:

$ npm install upflo

How to use:

//upflo.js

import { Upflo, MailgunProvider } from "upflo";
import { DataSourceOptions } from "typeorm";

const options: DataSourceOptions = {
  /* Your database options */
  database: "mydb.sql",
  type: "sqlite",
};

const emailProvider = new MailgunProvider({
  username: "api",
  key: "api-key",
  domain: "your_domain",
});

const upflo = new Upflo(options, emailProvider);

export upflo

Documentation:

Workflows

The Workflows module in the Upflo library allows you to create, manage, and execute workflows for sending email events at specified times.

Building Workflows

The package provides a fluent API for building workflows. Here's how you can create a new workflow:

const workflow1 = upflo.workflows
  .create()
  .setName("workflow1")
  .setDescription("workflow description")
  .addEmailEvent({
    body: "Hello test",
    sendDelay: 0,
    sendFrom: "[email protected]",
    subject: "This is a test",
  })
  .build();

Starting Workflows

You can start a previously defined workflow for a specific contact by using the startWorkflow method:

await upfloWorkflows.startWorkflow(workflow1, "[email protected]");

Managing Workflows

You can manage workflows with the following methods:

// Save a workflow to the database
await upflo.workflows.save(workflow);

// Retrieve a workflow
const workflow = await upflo.workflows.retrieve(workflowID);

// Delete a workflow
await upflo.workflows.delete(workflowId);

// List a workflow
const workflows = await upflo.workflows.list();

Handling Events

Upflo provides an event handling mechanism using the Node.js EventEmitter class. You can use this to listen to and emit custom events within your application.

on(event: string, listener: (...args: any[]) => void)

The on method allows you to register event listeners. When the specified event is emitted, the listener function will be executed.

• event (string): The name of the event you want to listen to.

• listener (function): The function to be called when the event is emitted. It can accept any number of arguments.

emit(event: string, ...args: any[])

The emit method allows you to trigger (emit) a custom event with optional data arguments.

• event (string): The name of the event to emit.

• ...args (any[]): Optional data arguments to pass to event listeners.

Example:

// Register an event listener
upflo.on("contact.created", (contactId: number) => {
  console.log(`Contact with ID ${contactId} has been created.`);
});

// Emit a custom event
upflo.emit("contact.created", 123);

Contacts

The Contacts class within the Upflo library provides methods for managing contacts. It includes functionalities such as retrieving, creating, updating, and deleting contacts.

// Retrieve a contact
const contact = await upflo.contacts.retrieve(contactId);

// Create a contact
const newContact = await upflo.contacts.create(contactData);

// Update a contact
const updatedContact = await upflo.contacts.update(contactId, contactData);

// Delete a contact
await upflo.contacts.delete(contactId);

Lists

The Lists class within the Upflo library provides methods for managing lists. It includes functionalities such as retrieving, creating, updating, deleting lists, and managing contacts within a list.

// Retrieve a list
const list = await upflo.contacts.lists.retrieve(listId);

// Create a list
const newList = await upflo.contacts.lists.create(listData);

// Update a list
const updatedList = await upflo.contacts.lists.update(listId, listData);

// Delete a list
await upflo.contacts.lists.delete(listId);

// List all lists
const lists = await upflo.contacts.lists.list();

// Add a contact to a list
const modifiedList = await upflo.contacts.lists.addContact(
  listAddContactParams
);

// Remove a contact from a list
await upflo.contacts.lists.removeContact(listRemoveContactParams);

Tags

The Tags class within the Upflo library provides methods for managing tags. It includes functionalities such as retrieving, creating, updating, deleting tags, and assigning/removing tags to/from contacts.

// Retrieve a tag
const tag = await upflo.contacts.tags.retrieve(tagIdentifier);

// Create a tag
const newTag = await upflo.contacts.tags.create(tagData);

// Update a tag
const updatedTag = await upflo.contacts.tags.update(tagId, tagData);

// Delete a tag
await upflo.contacts.tags.delete(tagId);

// List all tags
const tags = await upflo.contacts.tags.list();

// Assign a tag to a contact
const modifiedTag = await upflo.contacts.tags.assign(tagAssignParams);

// Remove a tag from a contact
await upflo.contacts.tags.removeTag(tagRemoveParams);

HelpDesk

The HelpDesk class within the Upflo library is responsible for managing helpdesk tickets. It provides functionality to retrieve, create, update, and delete tickets.

// Retrieve a ticket
const ticket = await upflo.helpdesk.tickets.retrieve(ticketId);

// Create a ticket
const newTicket = await upflo.helpdesk.tickets.create(ticketData);

// Update a ticket
const updatedTicket = await upflo.helpdesk.tickets.update(ticketId, ticketData);

// Delete a ticket
await upflo.helpdesk.tickets.delete(ticketId);

Email

The Email class within the Upflo library allows the sending of emails. It requires an existing database connection and an EmailProvider to send the email through the specified email provider.

// Send an email
await upflo.email.sendEmail(to, subject, body);

Getting Help:

If you have questions or need further guidance on using this library, please file an issue on the GitHub repository.

License:

Upflo is provided under the MIT License