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servicedeskbot

v1.0.1

Published

Cisco Spark Bot for ServiceDesk

Downloads

12

Vulnerabilities

Powered byPowered by Snyk
  • 0High
  • 0Medium
  • 0Low

Links

Git

Maintainers

guillainguillain

Keywords

ServiceDeskSparBot

Readme

ServiceDeskBot

Cisco Spark Bot for ServiceDesk

What is it?

  • Q&A bot integrated on redis db
  • DB can be loaded with csv file
  • Based on node-flint (nodejs)

HowTo

  • clone localy:

git clone servicedeskbot

  • install dependencies:

npm install

  • Put your CSV file (named km.csv) in the conf folder (key->txt structure)

cp [your CSV file] conf/km.csv

vi config.js

  • run the application, two configuration available:
  1. for the dev, node is used:

./app manual

  1. for the prod, pm2 is used (install also this dependency):

./app [start|stop|restart|show|staus|log]

  • Add the bot in 1:1 chat room
  • Load the csv file (from the room):

loadcsv

  • Ask the bot

Have fun