INNODESK TICKET'S MANAGER

A helpdesk API to manage issues tickets reporting by our users

Features

• Create tickets
• List tickets (filter by all, opened or closed)
• Update a ticket
• Close a ticket
• Reopen a ticket

Requirements

• Node.js
• Composer
• PHP 8.1
• MySQL Server 8.0
• Laravel 10+

Installation and configuration

• Clone this repository:
  $ git clone https://github.com/pcfmello/innodesk.git
• Install dependencies:
  $ composer install && npm install
• Request the environment file from the project manager and place it in the root folder of the project.
• Create the database according to the data in the environment file.
• Run the migrations:
  $ npm run db:migrate

Usage

• Run the server locally:
  $ php artisan serve
• API prefix is: http://localhost:8000/api
• API documentation is available at:
  http://localhost:8000/api/documentation
• Generating API documentation:
  $ npm run generate:api-doc

Issues

The issues used to develop this API are available here.
Create new issues to report bugs and suggest new features.