npm package discovery and stats viewer.

Discover Tips

  • General search

    [free text search, go nuts!]

  • Package details

    pkg:[package-name]

  • User packages

    @[username]

Sponsor

Optimize Toolset

I’ve always been into building performant and accessible sites, but lately I’ve been taking it extremely seriously. So much so that I’ve been building a tool to help me optimize and monitor the sites that I build to make sure that I’m making an attempt to offer the best experience to those who visit them. If you’re into performant, accessible and SEO friendly sites, you might like it too! You can check it out at Optimize Toolset.

About

Hi, 👋, I’m Ryan Hefner  and I built this site for me, and you! The goal of this site was to provide an easy way for me to check the stats on my npm packages, both for prioritizing issues and updates, and to give me a little kick in the pants to keep up on stuff.

As I was building it, I realized that I was actually using the tool to build the tool, and figured I might as well put this out there and hopefully others will find it to be a fast and useful way to search and browse npm packages as I have.

If you’re interested in other things I’m working on, follow me on Twitter or check out the open source projects I’ve been publishing on GitHub.

I am also working on a Twitter bot for this site to tweet the most popular, newest, random packages from npm. Please follow that account now and it will start sending out packages soon–ish.

Open Software & Tools

This site wouldn’t be possible without the immense generosity and tireless efforts from the people who make contributions to the world and share their work via open source initiatives. Thank you 🙏

© 2024 – Pkg Stats / Ryan Hefner

hubot-zendesk

v1.0.2

Published

Queries Zendesk for information about support tickets

Downloads

4

Vulnerabilities

Powered byPowered by Snyk
  • 0High
  • 0Medium
  • 0Low

Links

Git

Maintainers

wjbeckettwjbeckett

Keywords

hubotzendesk

Readme

hubot-zendesk

Queries Zendesk for information about support tickets

See src/zendesk.coffee for full documentation.

Installation

In hubot project repo, run:

npm install hubot-zendesk --save

Then add hubot-zendesk to your external-scripts.json:

["hubot-zendesk"]

Configuration:

HUBOT_ZENDESK_USER
HUBOT_ZENDESK_PASSWORD
HUBOT_ZENDESK_SUBDOMAIN

Commands:

hubot zendesk (all) tickets - returns the total count of all unsolved tickets. The 'all' keyword is optional.
hubot zendesk new tickets - returns the count of all new (unassigned) tickets
hubot zendesk open tickets - returns the count of all open tickets
hubot zendesk escalated tickets - returns a count of tickets with escalated tag that are open or pending
hubot zendesk pending tickets - returns a count of tickets that are pending
hubot zendesk list (all) tickets - returns a list of all unsolved tickets. The 'all' keyword is optional.
hubot zendesk list new tickets - returns a list of all new tickets
hubot zendesk list open tickets - returns a list of all open tickets
hubot zendesk list pending tickets - returns a list of pending tickets
hubot zendesk list escalated tickets - returns a list of escalated tickets
hubot zendesk ticket <ID> - returns information about the specified ticket