Service Manager Hubot Integration

A hubot script for Service Manager ChatOps integration

Installation

In hubot project repo, run:

npm install https://github.com/HPSoftware/hubot-sm.git --save

Then add hubot-sm to your external-scripts.json:

[
  "hubot-sm"
]

See the SM Hubot boot project https://github.com/HPSoftware/sm-chatops-boot for quick start.

Commands support

Main commands are supported

1. Attach conversation to Incident

• sm incident attach <ID> on <ins>

1. Resolve an incident

• sm incident resolve <ID> <msg> on <ins>

Self discovery

Show what have supported so far

sm

And it will print major SM modules supported

sm incident

User can continue discover by typing sm incident and it will print out

sm incident resolve ...
sm incident attach-conversation ...

Misc

Config

User put configuration in a json file, see example https://github.com/HPSoftware/sm-chatops-boot/blob/master/config.json

{
  "config":{
    "sm":{
      "servers":{
        "default":"test",
        "test":{
          "endpoint":"16.187.186.51:13080",
          "account":"System.Admin"
        }
      }
    }
  }
}

So in the command, user can specify

sm get incident IM092
sm get incident IM928 on test

Two commands are equivalent.