hl95-phone-bar
v1.0.10
Published
hl95 Phone Bar SDK
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九五云客服话条SDK
电话条SDK对底层通讯和上层业务逻辑深度封装,简化WEB页面集成流程,降低WEB编程难度。开放话务API和基础通话事件,可灵活自定义个性化功能。
文档:集成解决方案
在 Vue 中使用
通过npm安装
npm i hl95-phone-bar
在项目中引入
以 Vue3 为例
<template>
<div id="phoneBarBox" class="phone-bar"></div>
</template>
<script lang="ts" setup>
import { onMounted, onUnmounted, markRaw } from "vue";
import { ElMessageBox } from "element-plus";
import { WarningFilled } from "@element-plus/icons-vue";
import PhoneBar from "hl95-phone-bar";
let phoneBar: any = null;
const initPhoneBar = () => {
phoneBar = new PhoneBar({
renderTo: "phoneBarBox",
proxyUrl: 'ws://192.168.1.111:8787/websocket',
sipServerUrl: '192.168.1.111:5188',
startupSoftPhone: true,
tid: 'xxxxx',
thisDN: 'xxxxx',
agentID: 'xxxxx',
password: 'xxxxx',
thisQueues: ['xxxxx', 'xxxxx'],
defaultQueue: 'xxxxx'
onAgentStatusChange: function (newState: string, beforeValue: string) {
console.log("坐席状态由[" + beforeValue + "]变更为[" + newState + "]");
},
onScreenPopup: function (lineState: string, callInfo: IObject) {
console.log("弹屏事件:", lineState, callInfo);
},
onRinging: function (callInfo: IObject) {
console.log("振铃事件:", callInfo);
},
onTalking: function (callInfo: IObject) {
console.log("接通事件:", callInfo);
},
onHangup: function (callInfo: IObject) {
console.log("挂机事件:", callInfo);
},
onLinkDisconnected: function () {
console.log("连接断开");
}
});
if (phoneBar) {
// 覆盖弹窗方法
PhoneBar.utils.showMessage = function (msg: string) {
ElMessageBox.close();
ElMessageBox.alert(msg, "提示", {
confirmButtonText: "确定",
type: "warning",
icon: markRaw(WarningFilled)
});
};
}
};
// 加载组件
onMounted(() => {
initPhoneBar();
});
// 销毁组件
onUnmounted(() => {
phoneBar.destroy();
});
</script>
传统 html 中使用
引用文件
需要引用的js
和css
可以通过 releases 下载,也可以通过npm run build:prod
命令重新打包获得。
<!--引入css-->
<link rel="stylesheet" type="text/css" href="./css/PhoneBar.css">
<!--引入js-->
<script src='./PhoneBar.js'></script>
创建组件
创建组件时需要配置服务器信息、坐席信息、坐席配置信息和自定义事件回调等,该组件提供了默认配置,可以只写入服务器连接和坐席账号即可生成电话条。如下示例:
phoneBar = new PhoneBar({
renderTo: 'test1',
proxyUrl: 'ws://192.168.1.111:8787/websocket',
sipServerUrl: '192.168.1.111:5188',
startupSoftPhone: true,
tid: 'xxxxx',
thisDN: 'xxxxx',
agentID: 'xxxxx',
password: 'xxxxx',
thisQueues: ['xxxxx', 'xxxxx'],
defaultQueue: 'xxxxx'
})
开发
安装
npm install
启动调试
npm start
构建打包
构建用于生产环境
npm run build:prod
构建用于开发环境
npm run build:dev