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hl95-phone-bar

v1.0.10

Published

hl95 Phone Bar SDK

Downloads

2

Readme

九五云客服话条SDK

电话条SDK对底层通讯和上层业务逻辑深度封装,简化WEB页面集成流程,降低WEB编程难度。开放话务API和基础通话事件,可灵活自定义个性化功能。

文档:集成解决方案

在 Vue 中使用

通过npm安装

npm i hl95-phone-bar

在项目中引入

以 Vue3 为例

<template>
  <div id="phoneBarBox" class="phone-bar"></div>
</template>

<script lang="ts" setup>
import { onMounted, onUnmounted, markRaw } from "vue";
import { ElMessageBox } from "element-plus";
import { WarningFilled } from "@element-plus/icons-vue";
import PhoneBar from "hl95-phone-bar";

let phoneBar: any = null;

const initPhoneBar = () => {
  phoneBar = new PhoneBar({
    renderTo: "phoneBarBox",
    proxyUrl: 'ws://192.168.1.111:8787/websocket',
    sipServerUrl: '192.168.1.111:5188',
    startupSoftPhone: true,
    tid: 'xxxxx',
    thisDN: 'xxxxx',
    agentID: 'xxxxx',
    password: 'xxxxx',
    thisQueues: ['xxxxx', 'xxxxx'],
    defaultQueue: 'xxxxx'

    onAgentStatusChange: function (newState: string, beforeValue: string) {
      console.log("坐席状态由[" + beforeValue + "]变更为[" + newState + "]");
    },

    onScreenPopup: function (lineState: string, callInfo: IObject) {
      console.log("弹屏事件:", lineState, callInfo);
    },

    onRinging: function (callInfo: IObject) {
      console.log("振铃事件:", callInfo);
    },

    onTalking: function (callInfo: IObject) {
      console.log("接通事件:", callInfo);

    },

    onHangup: function (callInfo: IObject) {
      console.log("挂机事件:", callInfo);
    },

    onLinkDisconnected: function () {
      console.log("连接断开");
    }
  });

  if (phoneBar) {
    // 覆盖弹窗方法
    PhoneBar.utils.showMessage = function (msg: string) {
      ElMessageBox.close();
      ElMessageBox.alert(msg, "提示", {
        confirmButtonText: "确定",
        type: "warning",
        icon: markRaw(WarningFilled)
      });
    };
  }
};

// 加载组件
onMounted(() => {
  initPhoneBar();
});

// 销毁组件
onUnmounted(() => {
  phoneBar.destroy();
});

</script>

传统 html 中使用

引用文件

需要引用的jscss可以通过 releases 下载,也可以通过npm run build:prod命令重新打包获得。

<!--引入css-->
<link rel="stylesheet" type="text/css" href="./css/PhoneBar.css">
<!--引入js-->
<script src='./PhoneBar.js'></script>

创建组件

创建组件时需要配置服务器信息、坐席信息、坐席配置信息和自定义事件回调等,该组件提供了默认配置,可以只写入服务器连接和坐席账号即可生成电话条。如下示例:

phoneBar = new PhoneBar({
  renderTo: 'test1',
  proxyUrl: 'ws://192.168.1.111:8787/websocket',
  sipServerUrl: '192.168.1.111:5188',
  startupSoftPhone: true,
  tid: 'xxxxx',
  thisDN: 'xxxxx',
  agentID: 'xxxxx',
  password: 'xxxxx',
  thisQueues: ['xxxxx', 'xxxxx'],
  defaultQueue: 'xxxxx'
})

示例图片

开发

安装

npm install

启动调试

npm start

构建打包

构建用于生产环境

npm run build:prod

构建用于开发环境

npm run build:dev