Useful Links

• If there are any issues contact me [LEFT]Lejhand#9693 on discord
• Inspired by discord_ticket_maker package

How to use

npm i djs-tickets-v2

Initialization

const { DiscordTicketUpdated } = require('djs-tickets-v2')
const ticket = new DiscordTicketUpdated()

Functions

ticket.setRole(message, role) //SETS STAFF ROLE THAT GET PINGED WHEN NEW TICKET IS MADE
	
ticket.makeTicket(message, reason, "LMFAO") //MAKES A NEW TICKET
	
ticket.closeTicket(message, channel) //CLOSES AN EXISTING TICKET
	
ticket.msgTicketChannel(message, channel, args) //SEND MESSAGE TO THE TICKET
	
ticket.Category(message, ID) //SETS THE PARENT CATEGORY FOR A TICKET
	
ticket.editEmbed(message, args) //EDITS THE EMBED MESSAGE SENT DURING NEW TICKET
	
ticket.ticketAddUser(channel, user) //ADDS A USER TO THE TICKET

Examples

if (message.content.startsWith('/ticketrole')) {
        const role = message.mentions.roles.first()

        ticket.setRole(message, role)
}

if (message.content.startsWith('/tnew')) {
        const reason = message.content.slice(7)
 
        ticket.makeTicket(message, reason, "LMFAO")
    }
    if (message.content.startsWith('/tclose')) {
        const args = message.content.slice(6)
        const channel = message.mentions.channels.first() || message.guild.channels.cache.find(c => c.id == args || c.name == args) || message.channel
 
        ticket.closeTicket(message, channel)
    }
    if (message.content.startsWith('/tsend')) {
        const channel = message.mentions.channels.first()
        const args = message.content.slice(5)
 
        ticket.msgTicketChannel(message, channel, args)
    }
    if (message.content.startsWith('/tcategory')) {
        const ID = message.content.slice(9)
        ticket.Category(message, ID)
 
        message.channel.send(`Ticket Category has been set!`)
    }
    if (message.content.startsWith('/tembed')) {
        const args = message.content.slice(14)
 
        ticket.editEmbed(message, args)
    }
    if(message.content.startsWith(`/tadduser`)) {
        const channel = message.mentions.channels.first()
        const user = message.mentions.users.first()
 
        ticket.ticketAddUser(channel, user)
    }
    if (message.content === `/tid`) {
        const ID = await ticket.fetchChanID(message)
        message.channel.send(`This channels id is ${ID}`)
    }

Values/Syntax

if you are unsure of what values to change, or do not understand, copy from the example above!

setRole(message, role)

This sets the role that gets pinged every time a support ticket is created!

Replace "message" with your message value
Replace "role" with the role mention, or value

makeTicket(message, reason, options)

This creates a new support ticket in a guild

Replace "message" with your message value
Replace "reason" with your reason args value, reasons are optional!
Replace "options" with any string, to send the made ticket message in dms!

closeTicket(message, channel)

This closes a support ticket, even if the ticket's name was changed

Replace "message" with your message value
Replace "channel" with the channel value, best not to change from example, unless you know discord.js

msgTicketChannel(channel, args)

Note: this is very buggy at the moment, fixes coming soon!

Send a message to a ticket channel
Replace "channel" with your channel value
Replace "args" with your args value!

Category(message, ID)

Set the ticket category

Replace "message" with your message value
Replace "ID" with the category id

editEmbed(message, args)

Changes the first message, of the embed that is sent

Replace "message" with the message value
Replace "args" with the arguments or message you want to set

ticketAddUser(channel, user)

Adds someone to a ticket channel

Replace "channel" with the channel value
Replace "user" with the user value, or person to add

fetchChanID(message)

Fetches the current channels actual id, if the channel is a ticket channel

Replace "message" with your message value, for the channel