What is this ?

Discord ticket is a node module that allow you to create ticket simply and easy

Installation

npm i discord-ticket-framework

Exemple

const Discord = require('discord.js');
const {TicketsManager} = require('discord-ticket-framework');
const client = new Discord.Client();
// this is a sequelize connection you, if you already have one don't do this.

const db = new Sequelize(config.database.name, config.database.user, config.database.password, {
    dialect: "mysql",
    define: {
        charset: 'utf8mb4',
        collate: 'utf8mb4_general_ci',
        timestamps: false,
        freezeTableName: true,
    },
    logging: true
})
client.on('ready', () => {
    console.log("client is ready")
    db.authenticate().then(() => console.log("Db login")).catch(err => console.log(err))
    client.ticket = new TicketsManager(client, db) // parsing the Discord.Client and the database connection

})
client.login('token')

Options

This package require 2 options, both are required for the package to work :

• Discord.Client
• Database connection - Sequelize

The dabase connection is required for the package to work only sequelize is supported for now

Setup ticket

Before starting creating ticket the guild must setup the ticket system with the cilent.ticket.setup() method

client.on('message', async (message) => {
    const prefix = config.prefix;
    if (!message.content.startsWith(prefix)) return;
    if (message.author.bot || message.system) return;
    const args = message.content.slice(prefix.length).trim().split(/ +/g);
    args.shift();
    if (message.content.includes(`${prefix}setup`)) {
        client.ticket.setup(message, { // parsing the message where the command is executed
            messageId: args[0], // parsin the messageId of the reactrole if none parse empty string
            modRoles: [args[1]], // give the mod role to be add in ticket important for  moderators to see the ticket
        }).then((res) => {
            message.channel.send('Tickets are now setup');
        })
    }
})

Create a ticket

To create a ticket you simply just do client.ticket.create(welcomeMessage, authorId) welcomeMessage is a string that will be display

You have the method client.ticket.create that allow you to be creative with for exemple creating a reactrole clic to to open a ticket

    client.on('message', async (message) => {
    const prefix = config.prefix;
    if (!message.content.startsWith(prefix)) return;
    if (message.author.bot || message.system) return;
    const args = message.content.slice(prefix.length).trim().split(/ +/g);
    args.shift();
    if (message.content.includes(`${prefix}create`)) {
        // :create
        // This will create a ticket 
        await client.ticket.create(message, {
            welcomeMessage: 'Welcome',
            authorId: message.author.id,
        }).then(ticket => {
            console.log(ticket);
            //this return the ticket information
        })

    }
})

Delete a ticket

To delete a ticket you can react to the reaction on the welcomeMessage or create a command with client.ticket.deleteTicket(channelId) method.

    client.on('message', async (message) => {
    const prefix = config.prefix;
    if (!message.content.startsWith(prefix)) return;
    if (message.author.bot || message.system) return;
    const args = message.content.slice(prefix.length).trim().split(/ +/g);
    args.shift();
    if (message.content.includes(`${prefix}close`)) {
        // :close
        // This will close the ticket 
        await client.ticket.deleteTicket(message.channel.id)
    }
})

Add somebody to a ticket

    client.on('message', async (message) => {
    const prefix = config.prefix;
    if (!message.content.startsWith(prefix)) return;
    if (message.author.bot || message.system) return;
    const args = message.content.slice(prefix.length).trim().split(/ +/g);
    args.shift();
    const memberToAdd = message.mentions.members.first().id || args[0]; // this will get the id of the member to add
    if (message.content.includes(`${prefix}add`)) {
        await client.ticket.add(memberToAdd, message.channel.id);
    }
})

Remove somebody to a ticket

    client.on('message', async (message) => {
    const prefix = config.prefix;
    if (!message.content.startsWith(prefix)) return;
    if (message.author.bot || message.system) return;
    const args = message.content.slice(prefix.length).trim().split(/ +/g);
    args.shift();
    const memberToRemove = message.mentions.members.first().id || args[0]; // this will get the id of the member to remove
    if (message.content.includes(`${prefix}remove`)) {
        await client.ticket.remove(memberToRemove, message.channel.id);
    }
})

Support

If you need help you can contact open a github issue