initresultprocessor_npm

Use this package as a wrapper around result processor logic of ChatShipper. It takes care of:

• Accepting the result from an assignment through the result routing.
• Wraps the business logic inside a neat function. The developer only needs to think about the business logic.

When something goes wrong it:

1. Catches the error
2. Report this in the back channel
3. Offer a retry
4. Notify an error channel (if configured)

Installation

Install this library using the following shell command:

npm install @web1on1/initresultprocessor

Example

Code example:

const ChipChat = require('chipchat');
const cs = new ChipChat({ token: process.env.CS2_API_TOKEN });

const { initResultProcessor, ProcessingError } = require('@web1on1/initresultprocessor');

initResultProcessor(cs, 'MYRESULTPROCESSOR', async (message, conversation) => {
    const results = get(message, 'results', []);
    const result = results.find(r => r.type === 'topic');

    const contactId = get(message, 'contact');
    if (!contactId) return false;
    const contact = await cs.contacts.get(contactId);

    conversation.say('I will take care of this result!');
});

exports.cloudfunction = pubsub(async event => cs.ingest(event));

isLead

In case form.meta.islead is set to no (not yes/true/1) the result will be ignored.

Error channel in CS

The Error Channel in CS can be defined by setting the bot instance meta ERROR_CHANNEL to the channel ID.

Also in can be achieved by setting the following env variable:

CS2_ERROR_CHANNEL=5e84a8a34d84280011861970

Event subscriptions

Chatshipper event subscriptions that are required:

• message.create.contact.command, for subscription on the assign that comes from the result routing
• message.create.contact.postback, for the retry mechanism