Service Queues

The Service Queues app is a frontend module that enables users to track a patient's progress as they move through a clinic. Users can see an overview of various clinic metrics such as:

• The number of active visits.
• The number of patients waiting for a particular service.
• The average number of minutes spent by patients waiting for a service.

The key component of the service queue app is the Active Visits table. It displays a tabular overview of the active visits ongoing in a facility and the wait time of patients. Users can add patients to the service queue by starting visits for them. They can also view information from the current active visits as well as the previous visit on each queue entry by clicking the table extension slot. Users can also change the priority and status of an entry in the queue from the UI, effectively moving a patient from one point in the queue to another. In order to indicate that a patient is currently attending service, click on the bell icon. In order to edit an entry, click the pencil icon.

Amend the following concepts in the configuration schema to get started using the module:

• defaultPriorityConceptUuid - concept UUID for not urgent.
• defaultStatusConceptUuid - concept UUID for waiting.
• emergencyPriorityConcept - concept UUID for emergency.

After configuring the concepts, add the services according to the facility setup by clicking the Add new service button.

In order to configure rooms that provide different services, click the Add new room button. To view patients attending service in different rooms, click the Queue screen button.

You should now be able to leverage the service queues module 🎉