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@posthog/zendesk-plugin

v0.0.7

Published

Send Tickets Data from Zendesk to PostHog and updates profiles on Zendesk

Downloads

7

Readme

PostHog Zendesk Plugin

License: MIT

ZenDesk Account Details

Make sure to use Admin Account to perform below activities.

Locate SubDomain

  • Head Over to Admin Section -> Settings -> Account. Refer Below

Get Authentication Token

  • Head Over to Admin Section -> Channels -> API. Refer Below

Create Custom User Fields

  • Head Over to Admin Section -> Manage -> User Fields. Refer Below.
  • Click on Add Fields.

Plugin Features

  • Import new and historic ticket events to PostHog.
  • Only Date Type User Field is supported.
  • ZenDesk API have a limit of 400hits/min. If you have higher inflow than that, Please Contact Zendesk.