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@chcaa/zendesk-scraper

v1.0.2

Published

CLI to scrape zendesk tickets

Downloads

1

Vulnerabilities

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Links

Maintainers

donbjarkonedonbjarkonejedglowjedglowpbvahlstpbvahlst

Keywords

Readme

Zendesk Scraper

A tool for scraping Zendesk API to get tickets

Installation

  • Install node.js version 16.x or higher

Usage

Run one of the following:

$ npx @chcaa/zendesk-scraper@latest ...

Local Usage

  • Clone this repository
  • Navigate to the root of the repository and run
$ npm install
$ node src/index.js ...

CLI options

  • -t, --token <token> [required] - The Zendesk API token (required)
  • -m, --email <email> [required] - The user email the token is associated with (required)
  • -u, --url <url> [required] - The URL of the Zendesk instance (required)
  • -d, --destination <path> [optional] - The path to the destination folder (required)
  • -s, --fromDate <date> [required] - The date to fetch data from UNIX timestamp (default 0)
  • -e, --toDate <date> [required] - The date to fetch data to UNIX timestamp (default now)

Example

$ npx @chcaa/zendesk-scraper@latest -t eXaMpLeToKeN -m [email protected] -u https://example.zendesk.com -d ./ -s 1689403425 -e 1692089025
node src/index.js -t eXaMpLeToKeN -m [email protected] -u https://example.zendesk.com -d ./ -s 1689403425 -e 1692089025