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@botonic/plugin-segment

v0.30.0

Published

## What Does This Plugin Do?

Downloads

56

Readme

Botonic Plugin Segment

What Does This Plugin Do?

This plugin uses Segment to clean, collect and control customer data. It helps monitor performance, define decision-making processes and identify customers' interests.

Setup

  1. Run npm install --save @botonic/plugin-segment to install the plugin.
  2. Add it to the src/plugins.js file:

src/plugins.js

export const plugins = [
  {
    id: 'segment',
    resolve: require('@botonic/plugin-segment'),
    options: {
      writeKey: 'YOUR_WRITE_KEY',
    },
  },
]

Use

The default behavior of this plugin is to:

  • Identify the user during the first bot interaction.
  • Track track a page event to Segment from then on.

If you prefer to track your events manually, you can add the flag trackManually: true in your options. Once set, you can use them inside the method botonicInit on each Botonic component you want to track:

static async botonicInit({ input, session, params, lastRoutePath, plugins }) {

    let { segment } = plugins

    let userId = session.user.id
    let event = 'This is the name of the current event I'm tracking'
    let traits = { name: 'Peter', email: '[email protected]', plan: 'premium' }

    await segment.identify({
      input,
      session,
      userId: userId,
      traits: traits
    })

    let properties = {
      name: "Some interesting data",
      value: "14.99"
    }

    await segment.track({ input, session, userId: userId, event, properties })
  }