Customer.io plugin for analytics

Integration with customer.io for analytics package.

View the docs

• Installation
• How to use
• Platforms Supported
• Browser usage
  • Browser API
  • Configuration options for browser
• Server-side usage
  • Server-side API
  • Configuration options for server-side
• Additional examples

Installation

Install analytics and @analytics/customerio packages

npm install analytics
npm install @analytics/customerio

How to use

The @analytics/customerio package works in the browser and server-side in Node.js. To use, install the package, include in your project and initialize the plugin with analytics.

Below is an example of how to use the browser plugin.

import Analytics from 'analytics'
import customerIOPlugin from '@analytics/customerio'

const analytics = Analytics({
  app: 'awesome-app',
  plugins: [
    customerIOPlugin({
      siteId: '123-xyz'
    })
  ]
})

/* Track a page view */
analytics.page()

/* Track a custom event */
analytics.track('cartCheckout', {
  item: 'pink socks',
  price: 20
})

/* Identify a visitor */
analytics.identify('user-id-xyz', {
  firstName: 'bill',
  lastName: 'murray'
})

After initializing analytics with the customerIOPlugin plugin, data will be sent into Customer.io whenever analytics.page, analytics.track, or analytics.identify are called.

See additional implementation examples for more details on using in your project.

Platforms Supported

The @analytics/customerio package works in the browser and server-side in Node.js

Browser usage

The Customer.io client side browser plugin works with these analytic api methods:

• analytics.page - Sends page views into Customer.io
• analytics.reset - Reset browser storage cookies & localstorage for Customer.io values
• analytics.track - Track custom events and send to Customer.io
• analytics.identify - Identify visitors and send details to Customer.io

Browser API

import Analytics from 'analytics'
import customerIOPlugin from '@analytics/customerio'

const analytics = Analytics({
  app: 'awesome-app',
  plugins: [
    customerIOPlugin({
      siteId: '123-xyz'
    })
  ]
})

Configuration options for browser

| Option | description | |:---------------------------|:-----------| | siteId required - string| Customer.io site Id for client side tracking | | customScriptSrc optional - string| Load Customer.io script from custom source | | disableAnonymousTraffic optional - boolean| Disable anonymous events from firing |

Server-side usage

The Customer.io server-side node.js plugin works with these analytic api methods:

• analytics.page - Sends page views into Customer.io
• analytics.track - Track custom events and send to Customer.io
• analytics.identify - Identify visitors and send details to Customer.io

Server-side API

import Analytics from 'analytics'
import customerIOServer from '@analytics/customerio'

const analytics = Analytics({
  app: 'awesome-app',
  plugins: [
    customerIOServer({
      siteId: '123-xyz',
      apiKey: '9876543'
    })
  ]
})

Configuration options for server-side

| Option | description | |:---------------------------|:-----------| | siteId required - string| Customer.io site Id for server side tracking | | apiKey required - string| Customer.io API key for server side tracking |

Additional examples

Below are additional implementation examples.

import Analytics from 'analytics'
import customerIOServer from '@analytics/customerio'

const analytics = Analytics({
  app: 'awesome-app',
  plugins: [
    customerIOServer({
      siteId: '123-xyz',
      apiKey: '9876543'
    })
    // ...other plugins
  ]
})

/* Track a page view */
analytics.page()

/* Track a custom event */
analytics.track('cartCheckout', {
  item: 'pink socks',
  price: 20
})

/* Identify a visitor */
analytics.identify('user-id-xyz', {
  firstName: 'bill',
  lastName: 'murray'
})

If using node, you will want to import the .default

const analyticsLib = require('analytics').default
const customerIOServer = require('@analytics/customerio').default

const analytics = analyticsLib({
  app: 'my-app-name',
  plugins: [
    customerIOServer({
      siteId: '123-xyz',
      apiKey: '9876543'
    })
  ]
})

/* Track a page view */
analytics.page()

/* Track a custom event */
analytics.track('cartCheckout', {
  item: 'pink socks',
  price: 20
})

/* Identify a visitor */
analytics.identify('user-id-xyz', {
  firstName: 'bill',
  lastName: 'murray'
})

Below is an example of importing via the unpkg CDN. Please note this will pull in the latest version of the package.

<!DOCTYPE html>
<html>
  <head>
    <title>Using @analytics/customerio in HTML</title>
    <script src="https://unpkg.com/analytics/dist/analytics.min.js"></script>
    <script src="https://unpkg.com/@analytics/customerio/dist/@analytics/customerio.min.js"></script>
    <script type="text/javascript">
      /* Initialize analytics */
      var Analytics = _analytics.init({
        app: 'my-app-name',
        plugins: [
          analyticsCustomerio({
            siteId: '123-xyz'
          })
        ]
      })

      /* Track a page view */
      analytics.page()

      /* Track a custom event */
      analytics.track('cartCheckout', {
        item: 'pink socks',
        price: 20
      })

      /* Identify a visitor */
      analytics.identify('user-id-xyz', {
        firstName: 'bill',
        lastName: 'murray'
      })
    </script>
  </head>
  <body>
    ....
  </body>
</html>

Using @analytics/customerio in ESM modules.

<!DOCTYPE html>
<html>
  <head>
    <title>Using @analytics/customerio in HTML via ESModules</title>
    <script>
      // Polyfill process.
      // **Note**: Because `import`s are hoisted, we need a separate, prior <script> block.
      window.process = window.process || { env: { NODE_ENV: 'production' } }
    </script>
    <script type="module">
      import analytics from 'https://unpkg.com/analytics/lib/analytics.browser.es.js?module'
      import analyticsCustomerio from 'https://unpkg.com/@analytics/customerio/lib/analytics-plugin-customerio.browser.es.js?module'
      /* Initialize analytics */
      const Analytics = analytics({
        app: 'analytics-html-demo',
        debug: true,
        plugins: [
          analyticsCustomerio({
            siteId: '123-xyz'
          })
          // ... add any other third party analytics plugins
        ]
      })

      /* Track a page view */
      analytics.page()

      /* Track a custom event */
      analytics.track('cartCheckout', {
        item: 'pink socks',
        price: 20
      })

      /* Identify a visitor */
      analytics.identify('user-id-xyz', {
        firstName: 'bill',
        lastName: 'murray'
      })
    </script>
  </head>
  <body>
    ....
  </body>
</html>

See the full list of analytics provider plugins in the main repo.